S●softballscene
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How to organize events

Set up an organization, publish events and manage registrations.

  1. Create an organization

    Sign in, open For organizers and choose New organization. Enter your organization name, location, description and public contact email. Organization settings also include your website and logo.

    Create an organization

  2. Add staff and connect payments

    Open organization settings from the organizer workspace. Invite staff or administrators by email. Administrators manage staff and Stripe onboarding; the organization must retain at least one administrator. Complete Stripe setup before publishing an event that collects payments.

    Read the Stripe guide

  3. Create an event draft

    Choose Create event and work through the event details, location, divisions, fees and registration questions. Enter the venue ZIP, dates and time zone carefully; the date fields specify UTC. Enable free agents only if you will place individual players on teams, and set a placement deadline. Save the draft and review the preview.

    Create an event

  4. Publish and manage registration

    From the event workspace, choose Publish event. Use the registration desk to search entries, review rosters and answers, export CSV records and offer waitlist places. Changes to registration questions apply to future entries; existing entries keep their historical questions and policies.

  5. Place players and communicate

    Events accepting free agents show event-team and placement controls. Draft events also retain their team-building tools. Create event teams with an identified captain, or use eligible registered teams, then offer placements. A new event captain must have a verified account. Publish announcements from Event settings and monitor unresolved placements before the deadline.

  6. Manage refunds and cancellations

    Under a registration, expand Roster, answers & refunds to issue an eligible refund and optionally cancel the registration. The default refund amount excludes platform fees and previous refunds. Event cancellation queues refunds excluding platform fees; unsuccessful free-agent placements do the same. Financial reporting shows confirmed refunds by receipt category. Use Schedule & results to configure fields, local game times, league game targets, pools and brackets. Generate or manually build a league schedule, review it, save the draft and publish. Amend unplayed games for rainouts; the optional notification creates an event announcement and preference-aware participant emails. Captains may agree on results; organizers can select reports, enter scores or correct results. Corrections affecting completed bracket games require explicit downstream review.

    Open organizer workspace